Pensive Pensioners

The first mobile-based service of the government of Manipur, an SMS based information service for the pensioners of the state has been launched by the state’s Chief Secretary.
The service which has been launched as part of the state government’s plan to harness the power of mobile technology for effective delivery of mobile based Government to Citizen (G2C) Services which will help in reducing time spent on queries for bank and treasury staff while pensioners would have to spend less time in queues.
The greatest irritant of the pensioners which is in finding out whether their pension has reached the bank or not and the renewal of photographs once in every six months will also be simplified by the SMS based information delivery.
The government of Manipur recognising the potential of mobile technology in the delivery of services to citizens had proposed to introduce mobile-based Governance, usually termed as M-Governance, for delivery of services to the citizens.

EP Desk